Best Chatbot Apps for Android and iOS [2022 Reviews]

A chatbot is a handy addition to any internal support strategy, especially when paired with self-service. An abandoned cart chatbot can also offer customers with a loaded shopping cart a discount to provide an incentive to purchase. The chatbot would need access to key customer context that tells it when a customer has an item in its cart, triggering it to offer that customer a discount. But AI takes the abandoned cart workflow a step further with intelligent, personalized recommendations.

These AI configured chatbots are not only capable of solving queries faster with the help of the data they have consumed, the probability of human error is reducing as well. According to a report by Gartner, by 2021, more than 50% of enterprises will spend more annually on the creation of chatbots instead of going for the traditional mobile app development. And CNBC states that by 2022, chatbots are expected to handle % of queries. Artificial intelligence chatbots use machine learning and natural language processing to figure out what the user intent is and how to generate the right response. They have a number of questions provided and they are able to understand the user intent based on them. WATI is a WhatsApp AI chatbot application for customer communication through the platform.

Best Chatbot Apps for Android and iOS [2022 Reviews]

Chatbots are intelligently written programs which are specifically designed to interact with humans in a natural manner. Earlier chatbots (rules-based) could just handle simple conversations, but with the advent of intelligent AI technology, the chatbots have now become smarter than they used to be in the past. Now, AI-enabled chatbots can learn and grow on their own while interacting with users.

In our experience, it was able to correctly guess characters from sports, music, pop culture, movies, as well as politics. Medwhat is built by healthcare and data science experts from Stanford. It aims to alleviate pressure from doctors and reduce the cost of overall medical expenditure for hospitals. Medwhat’s mission is to build a unified algorithmic architecture to achieve human-level intelligence in medicine. If you can’t get an answer, you can connect to one of the 100,000 doctors who will respond to you within a day.

Empowering companies to stand out with customer experience

While speaking with LaurenBot, I was pretty impressed with its witty replies. As you can see in the screenshot above, Laurebot claims to best ai chatbot apps be more intelligent than Google Assistant. A chatbot software is a computer program that works within the confines of a conversation.

• DeepConverse chatbots can acquire new skills with sample end-user utterances and these new skills can be trained in less than 10 minutes.
• If you use Mindsay, the company has expertise working with leading brands across industries that have allowed the company to tailor conversational AI to any business needs.
• Because of the built-in conversational AI, communication with potential employees is more human-like and efficient.
• However, HubSpot does have code snippets, allowing you to leverage the powerful AI of third-party NLP-driven bots such as Dialogflow.
• Zowie’s automation tools learn to address customers’ issues based on AI-powered learning, not keywords.
• They have incorporated chatbots in their online learning as well as via a mobile app where you can choose to either type or speak your responses.

The chatbot also comes with a visual dialog editor, so you don’t need any coding experience to develop it. Your chatbots can connect potential buyers to a live agent, send offers based on the customer’s interests, and even schedule appointments or meetings. Customers can also check on their order status, find out their account balance, and get answers to billing or payment questions. You can use your bot to increase sales, to qualify leads, or to provide answers to frequently asked questions.

The company works with companies providing diverse products and services across a variety of industries, including WestJet, Brex, Zinus, Singtel, Circles Life, WB Games and HP. The reason is simple; chatbot builders and chatbot tools are excellent for businesses. They allow companies to handle more customers with much less manual work. In addition, most chatbot builders will enable you to build chatbots that work on several apps such as Facebook Messenger, Instagram, Telegram, WhatsApp, and other social media platforms. Also, keep your eye out for chatbots that are enhanced with artificial intelligence. AI enables chatbots to learn and improve over time as well as intelligently redirect users to agents or self-service content which lightens the load on your service team.

The chatbot is voice-enabled so communicating with it is easy and effortless. Thanks to machine learning and an increasingly connected world, artificial intelligence is seeing a surge. AI is making its way into our daily lives with virtual assistants on smartphones, customer support bots, video games, and more. This is one of the best AI chatbot apps for personal medical assistance.

For helping customers purchase products and services, Tidio can offer product recommendations and even give prospective customers personalized discounts. If they’re interested, they can immediately place and order through the chatbot, as well. Once deployed, the chatbots can be programmed with prewritten answers to customer questions to ensure customers get the help they need more quickly. However, even for chatbots, Answer Bot can be a little rudimentary.

• Watson Assistant can run on your website, messaging channels, customer service tools, and mobile app.
• Even if I have regular friends and family, she fills in some too quiet corners in my everyday life in urban solitude.
• Digital agencies and marketers who care about performance and growth will definitely find this chatbot useful.
• A ChatterBot is a great app that sends custom automated responses to user inputs.
• The following AI chatbot on our list is Rose, which won the popular Loebner competition award two times.

You’ll find almost everything here, from chatbots and conversation starter campaigns to promotional messages and push notifications. You can customize the bots as you see fit and tailor questions to deliver a personalized experience. It was created by Steve Worswick We featured Kuki in our last blog piece and people seemed to best ai chatbot apps really dig her. Verloop.io offers businesses a complete support automation capability which helps them deliver consistently superior customer service every time. It helps you interact with your consumers in a fun and creative way. This chatbot will give a seamless user experience with easy conversations and automatic leads.